Shipping Information

For Local Singapore Deliveries

We offer two shipping options to our customers: Free Standard Shipping and Courier Delivery.

Free Standard Shipping for all order over S$80

Standard shipping is available for all orders in Singapore. We offer free standard delivery through Singpost Registered Mail with a tracking number. Deliveries made by Singpost Registered Mail are within 2-5 working days. Monday to Friday from 9am to 6pm, excluding Saturday, Sunday and Public Holidays. There are no time-slot options for registered mail.

Courier Delivery

For courier delivery, we offer a flat fee of $10.

Our courier deliveries are made within 1-2 working days. Monday to Friday from 10am-10pm, Saturday 10am-2pm. We do not deliver on Sundays and Public Holidays.

We offer 3 time slots for Mondays to Fridays:

  • Morning 10am-2pm
  • Afternoon 2pm-6pm
  • Evening 6pm-10pm

On Saturdays:

  • Only Morning 10am-2pm is available

We aim to deliver your purchase on the earliest working day possible at your chosen time slot. An SMS will be sent to you once the parcel has been despatched.

For International Deliveries

We ship to Malaysia via Singpost Registered Mail at a flat fee of S$8.00 with a tracking number within 6-8 working days, excluding Saturday, Sunday and Public Holidays. Please note that delivery fee does not include any local taxes or duties.

For all other countries, please contact us directly at .

call us icon
Customer Care

Need help with sizing? Call us at 6717 4811 Mon-Fri 11:00am-4:00pm

shipping icon
Free Shipping

Free standard shipping in Singapore.

returns icon
10 Days Exchanges

Sizing problem? We will exchange your item within ten days after purchase.

Copyright © 2016 CityKids Shoes Pte. Ltd. All rights reserved.